Refund policy

Refund and Return Policy

Eligibility for Return
You may return items within 7-14 days of receiving your order. To qualify for a return, the product must be unused, unwashed, and in its original packaging.
How to Return
To initiate a return, please contact us at our email or contact number within the specified return period. We will provide you with instructions on how to send the product back.

Refund Process
Once we receive and inspect the returned product, we will process your refund. Refunds will be issued to the original payment method within 10 business days. Shipping fees are non-refundable.

Exchanges
If you wish to exchange an item, please contact us for instructions. Exchange requests are subject to product availability.

Non-Returnable Items
The following items cannot be returned or exchanged:
* Sale items
* Products with damaged packaging or those that have been used
* Customised orders